Sydney metro pallet delivery

Pallet delivery across Sydney: what actually happens on a metro run.

A metro pallet delivery is a truck leaving Prestons with several customers' freight sequenced by window and suburb, a forklift or a tailgate at each door, and a proof of delivery at every drop. Here is how it is priced and what makes it go smoothly, without a promise we have not made on your booking.

Price a Sydney delivery Which truck fits the job?

Or call Jayden on 0494 820 639, 7am to 5pm weekdays.

Quick answer

How does a Sydney metro pallet delivery work?

The pickup day and the delivery window are set on the booking against the receiver's hours, runs leave Prestons sequenced by window and suburb, one to a few pallets ride with other customers' freight and a full load gets its own vehicle, the access on the booking decides the truck (dock, forklift, tailgate or hand unload), and a proof of delivery is captured at every door. Metro work is quoted on the count, weight, access, window and frequency, in minutes, with any tailgate or waiting time shown as its own line.

How it runs

How does a Sydney metro pallet run work?

01Booked against a windowThe pickup day and the delivery window are set on the booking, against the hours the receiver will actually take. A 7am to 3pm weekday window is the cheapest one to run.
02Sequenced from PrestonsRuns are built by window and by suburb: south-west and west in the morning, the inner city before the afternoon peak, the north and the shire grouped on their own runs. One to a few pallets ride with other customers' freight; a full load gets its own vehicle.
03The right truck for the doorA dock or a forklift at the address means any truck. No forklift means a tailgate truck and a pallet jack to flat, hard ground; a van means a hand unload of the cartons. The access on the booking decides the vehicle.
04Proof of delivery at the doorName, time, count and condition, with a photo on unattended drops and for any damage, emailed after the delivery with the consignment reference.

Price

What does a metro pallet delivery cost?

Metro work inside Sydney is quoted rather than published, because the price moves with four things: the pallet count and weight, the access at each end, the window the receiver will take, and how often it runs. Put the two suburbs, the count and the weight into the quote tool and the figure comes back in minutes, with any tailgate, hand unload or waiting time shown as its own line rather than folded into the rate. Regular freight on the same lane is priced as a committed lane, not trip by trip. What moves the price of a pallet delivery sets out the parts; the per pallet rates we do publish are on the Sydney to Melbourne and Sydney to Brisbane lanes.

What helps

What makes a metro delivery go right first time?

The access at each end on the booking: forklift, dock, tailgate, or hand unload
A window the receiver will actually take, and a name and a number at the door
The pallet height and weight: under 1.4 m is one position, dense freight is charged on weight
Freight packed to the pallet, nothing over the edge, label on two sides (how to pack a pallet)
The gate hours, the dock number and any site induction said up front

Where we run most: south-west Sydney around Prestons, Liverpool and Moorebank, the west through Wetherill Park, Eastern Creek and Erskine Park, the south-west growth corridor through Smeaton Grange, and the inner south and the city on sequenced runs. Beyond Sydney, the Wollongong, Central Coast and Newcastle lanes have their own pages.

Getting a number

Two suburbs, a count and a weight.

Put them into the quote tool with the access at each end, and shared and dedicated prices come back together in minutes. A quote asked for before 2pm is answered the same business day, with the pickup day and the window on it.

Price a Sydney delivery Which truck fits the job?

Questions about Sydney metro delivery

Do you do same day delivery across Sydney?

We do not publish a delivery time we have not committed to on your booking. The pickup day and the delivery window are set on the quote against the receiver's hours; urgent jobs are priced as a dedicated vehicle and the time is agreed before the truck moves.

Can you deliver one pallet?

Yes. One to six pallets ride as shared freight on a run already heading to that part of Sydney, priced per pallet beside the whole-vehicle option so you can see which is cheaper.

What if the receiver has no forklift?

Say so and the run is booked on a tailgate truck with the time on site priced up front. A dock truck sent to a site without a forklift becomes a redelivery, which is the expensive version.

Do you deliver to homes?

Yes, on a tailgate truck to the first flat, hard ground the pallet jack can reach, usually the driveway or the kerb. The street and the driveway matter, so say what they are like when you book.

Which parts of Sydney do you cover?

All of Greater Sydney from Prestons, with the most frequent runs through the south-west, the west and the inner south. Wollongong, the Central Coast and Newcastle run as their own lanes.

Can I get a committed rate for a weekly run?

Yes. Regular freight on the same lane is priced as a committed lane rather than trip by trip. Say the pallets, the window and how often it runs.

Prefer to talk? Call Jayden on 0494 820 639. The fleet, with deck, payload and tail lift ratings, is on the vehicles page.

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