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Packing a pallet
How to pack a pallet for freight so it arrives the way it left.
Most freight damage happens before the truck moves: a pallet packed with the heavy cartons on top, an overhang that catches the next pallet, wrap that holds the cartons to each other but not to the pallet. Ten minutes of packing saves the claim and sometimes a pallet position.
Or call Jayden on 0494 820 639, 7am to 5pm weekdays.
Quick answer
How do I pack a pallet for freight?
To pack a pallet for freight so it arrives the way it left: a sound pallet, the heaviest cartons in the bottom layer, layers interlocked and flat, nothing past the 1165 by 1165 edge, under 1.4 metres high so it is one position, stretch wrap started around the bearers and finished at the top so the load and the pallet move as one, corner boards on soft or tall stacks, strapping for heavy product and export, and the label on two adjacent sides outside the wrap. Put the weight on the booking.
The rules
How do I pack a pallet properly?
- 01Start with a sound palletGrade A or B, every board present, no cracked bearer. A one way pallet for an outbound that stays with the customer; never a pallet that rocks on the floor. The grades.
- 02Heavy at the bottom, flat on topHeaviest cartons in the first layer, lighter above, and each layer flat so the next one sits square. Interlock the layers like brickwork rather than stacking columns.
- 03Nothing over the edgeAn overhang gets crushed by the pallet beside it and it can count as two positions on the truck. Keep every carton inside the 1165 by 1165 footprint.
- 04Under 1.4 metres highA standard pallet up to 1.4 m high is one position on our lanes; taller may count as two and will not fit under some decks. Keep it low and wide rather than tall and narrow.
- 05Wrap to the pallet, not just the cartonsStart the stretch wrap around the pallet's bearers, work up with a good overlap, and finish at the top. Wrap that holds the cartons together but not to the pallet lets the whole load slide off as one piece.
- 06Corner boards and strappingCorner boards on soft cartons and anything stacked high, strapping for heavy or dense product and for export. Corner boards also stop the wrap cutting into the cartons.
- 07Label two sidesThe consignment label on two adjacent sides, on the outside of the wrap, with the delivery address and the count of pallets in the consignment (1 of 3). Fragile and this way up where they are true.
Weight
How heavy can a packed pallet be?
Within the truck's payload and the receiver's forklift. On a 2 tonne truck the payload is 1,900 kg across four positions, 475 kg a position before the pallet's own 30 to 45 kg; a tail lift takes 1,000 to 1,250 kg; a semi carries 24,000 kg across 22 positions. Dense product hits the weight limit long before the floor is full, and freight is charged on weight or space, whichever runs out first. Pallets per truck has the payload by vehicle and pallet weight has the pallet's own share.
Put the weight on the label if you know it, and tell us the weight when you quote. A pallet that is heavier than the booking says is the one that ends up on the wrong truck.
| Limit | Figure | Why |
|---|---|---|
| Footprint | Inside 1165 x 1165 mm | An overhang is crushed by the pallet beside it and can count as two positions |
| Height | Under 1.4 m for one position | Taller may count as two and will not fit under some decks |
| Weight on a 2 tonne truck | 1,900 kg payload across four positions, 475 kg a position | Before the pallet's own 30 to 45 kg |
| Weight on a tail lift | 1,000 to 1,250 kg a pallet | The lift, not the truck, is the limit on a tailgate delivery |
| Weight on a semi | 24,000 kg across 22 positions | Dense product hits the weight limit before the floor is full |
| Export | Heat treated ISPM 15 timber or plastic, strapped, container door height | So the timber clears quarantine and the load survives the container |
Export
What changes for an export pallet?
The pallet itself: heat treated and ISPM 15 stamped timber, or plastic, so the timber clears quarantine at the other end. Strapping as well as wrap, because a container moves differently to a truck, and a height that fits the container door. Labels in the importer's format, and the stamp visible through the wrap or left uncovered. Export pallets and plastic or timber cover the choice.
Getting a number
Packed right, it prices right.
Put the pallet count, the height and the weight into the quote tool and both the shared and dedicated prices come back together. A pallet inside the footprint and under 1.4 m is one position; say if any are taller or heavier.
Questions about packing pallets
How high can I stack a pallet for freight?
Up to 1.4 metres is one position on our lanes. Taller may count as two positions and will not fit under some truck decks or a container door. Keep the load low and wide.
Does overhang matter?
Yes. Cartons past the pallet's edge get crushed by the next pallet and can make the pallet count as two positions. Everything stays inside the 1165 by 1165 footprint.
How much stretch wrap should I use?
Enough that the load and the pallet move as one piece: start around the bearers, overlap each turn by half, and finish at the top. If you can lift a corner carton out, it needs more wrap.
Do I need corner boards?
On soft cartons, on anything stacked above a metre, and on anything strapped. They spread the strap and wrap load and keep the stack square.
Where does the label go?
On two adjacent sides, on the outside of the wrap, with the delivery address and the pallet count in the consignment. A label under the wrap cannot be scanned and a label on one side is hidden half the time.
Which pallet should I use for a one way delivery?
A one way or grade C pallet for a customer who does not return pallets, a grade A or B for anything coming back or going into racking at the other end. The grades page has the scale.
Prefer to talk? Call Jayden on 0494 820 639. How a pallet is measured and charged on a lane is on the pallet delivery cost page.
Related questions
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- When is a pallet pickup free?
Page updated 16 October 2026. Facts on this page are kept in step with the facts page; terms are explained in the glossary; the suburbs we stop at are on the areas page. Written by the team at 360 Operations Group, Prestons NSW; follow 360 on LinkedIn.