How is the health check scored?

Each answer scores 0 to 3. An area's score is your points as a share of the points available from the questions you answered. "I don't know" is not scored, so it never drags a score down; it lowers confidence and is listed as evidence worth collecting. An area with fewer than half its questions answered is not scored. 70 and over is Strong, 40 to 69 is Working with gaps, under 40 is a Priority.

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Ten minutes | No email | No charge

Operational health check.

24 questions across six areas. Answer "I don't know" whenever that is the truth. You get your result straight away on this page, and nothing you enter leaves your browser.

Quick answer

What is the operations health check?

24 questions, about 10 minutes, scored 0 to 3 across six areas: delivery, cost, warehouse, process, people and supplier spend. The result shows on the page from fixed scoring rules and no email is asked for. Start with the lowest scoring area; the projects that follow a health check cover warehouse layout, transport network review, procurement and cost to serve.

Loading the health check.

How is it scored?

Each answer scores 0 to 3. An area's score is your points as a share of the points available from the questions you answered. "I don't know" is not scored, so it never drags a score down. It lowers confidence instead and is listed as evidence worth collecting.

An area with fewer than half its questions answered is not scored at all. 70 and over is Strong, 40 to 69 is Working with gaps, under 40 is a Priority. The scoring is the same for everyone and does not change to steer you towards buying anything.

What it can and cannot tell you

It is a structured self assessment. It shows where to look first, based on your own answers. It cannot see your floor or your data, so it is not a diagnosis, and a low score does not mean you need a consultant. Every priority starts with things you can do internally.

What happens to my answers?

They stay in your browser. We do not collect them and you do not need to give an email to see your result. If you choose to buy the consultant reviewed report, your answers are sent with that order so the consultant can read them.

Which six areas does it score, and why those six?

Delivery, cost, warehouse, process, people and supplier spend. They are the six places an operation leaks, and they are not independent: a warehouse problem shows up as a delivery problem, and a data problem hides both. Scoring them separately is what makes the weak one visible instead of averaged away.

Most operations come back strong in one or two and weak in one. The weak one is almost never the one the business is currently worried about, because the thing you are worried about is the symptom and the weak area is usually upstream of it.

Why is it free, and what is the catch?

There is no catch worth hiding. It is automated, it costs nothing to run, and an operator who can see where they stand is a better conversation than one who cannot. The result is generated by the scoring rules above, not by a consultant, and the page says so. Nothing you enter leaves your browser, so there is no list to be added to and no email to give.

What it will not do is diagnose you. Twenty four questions can tell you which area to look at. They cannot tell you what is wrong inside it, and a tool that claimed otherwise would be selling you something.

What should I do with the result?

If one area comes back under 40, start there and open the service page that covers it. If three or more are under 40, the problem is usually structural rather than functional, and a day on site will find more than three separate pieces of work would.

If most of your answers were "I do not know", that is the finding. An operation that cannot measure itself cannot improve on purpose, and the first job is instrumentation rather than change.

Want it read by a person? Book a twenty minute call and bring the result.

Benchmarking yourself? We published what a good DIFOT actually is. Want the price before you ask? See what a review costs. We work on site in Sydney and Melbourne.