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Pallets Tomago, Heatherbrae and Raymond Terrace

Pallets in Tomago, Heatherbrae and Raymond Terrace: supply, collection and clearance.

About twenty-five kilometres from Bennetts Green across the Hexham bridge, collected on the scheduled Hunter run. Tomago sits outside Greater Sydney, so the pickup is priced in the written offer against what the pallets earn; the engineering sites here hold heavy duty pallets worth more than standard stock, and the offer says so line by line.

Or call Jayden on 0494 820 639, 7am to 5pm weekdays, or text a photo of the stack to the same number.

Quick answer

When is a pallet pickup free in Tomago, Heatherbrae and Raymond Terrace?

Tomago, Heatherbrae and Raymond Terrace is outside Greater Sydney, so the pickup is priced in the written offer rather than assumed free, netted against what the pallets earn; it is about 25 km from our Bennetts Green depot on a scheduled run. On a sorted stack of sixty or more sound standard pallets it usually comes out in your favour. Send a photo and a count and the split is in writing before anything is booked.

The estate

Where do we collect pallets around Tomago, Heatherbrae and Raymond Terrace?

Tomago's estate along Tomago Road and Old Punt Road grew up around the smelter: engineering, fabrication, transport and heavy industry with big yards. Heatherbrae's industrial strip on the Pacific Highway and Camfield Drive carries building suppliers, manufacturers and transport depots serving Port Stephens, and Raymond Terrace's pocket off Kangaroo Street finishes the run before the airport at Williamtown.

Tomago, Heatherbrae and Raymond Terrace is about 25 km from our Bennetts Green depot, which is why the run is cheap enough to be free from sixty pallets on a Sydney stack, and priced honestly here. We also collect across Hexham, Williamtown, Mayfield, Kooragang, Fern Bay, Medowie and Beresfield on the same run, so a stack that is short on its own often makes the count with a neighbour's.

The rule

When is a pallet pickup free in Tomago, Heatherbrae and Raymond Terrace?

Tomago, Heatherbrae and Raymond Terrace is outside Greater Sydney, so the pickup is priced in the written offer rather than assumed free, netted against what the pallets earn. On a stack of sixty or more sound standard pallets it usually comes out well in your favour; you see the figure before anyone drives out.

Reusable means sound Australian standard 1165 x 1165 pallets graded A, B or C, plus repairable cores with broken boards on a sound frame. Euro and odd sizes are reusable and bought, but counted in their own stack. Broken timber, cracked bearers and contaminated pallets are a clearance line, and pooled pallets (CHEP and Loscam) stay out of the count and go back to the pool. The 60 pallet rule page works five real stacks through the arithmetic.

On the day

How does a collection in Tomago, Heatherbrae and Raymond Terrace work?

  1. 01Photo and countSend a photo of the stacks and a rough count, split by size if you can. The band is on the screen; three photos of a typical pallet turn it into a firm written offer.
  2. 02The split in writingWhat is a sale, what is a free collection and what is a clearance, on one page, before anything is booked.
  3. 03Window booked around the gateHeavy industry yards with forklifts and room to turn a truck; heavy duty and custom pallets are common, so the standard 1165s are counted on their own. Say whether there is a forklift and the hours the gate is open; a hand load is priced up front, not on the invoice.
  4. 04Counted at the truckThe driver counts with your person at the dock and the docket carries the count and the grades. Repairable cores are credited and the clearance line is netted on the same docket.

Buying pallets

Can I buy pallets in Tomago, Heatherbrae and Raymond Terrace as well?

Yes. New and used pallets are delivered to Tomago, Heatherbrae and Raymond Terrace from our Bennetts Green stock point: Australian standard 1165 graded new, A, B or C, Euro 1200 x 800, heat treated export pallets, plastic, heavy duty and custom sizes, with the grade and the count on the quote and on the docket. Published from-prices are on what pallets cost and the grades on the grade scale; lots of fifty or more are delivered on a vehicle that fits the dock, and the same truck takes the sorted empties away when the count is there.

Buying and selling on one account is the usual arrangement for a site in Tomago: a standing order of the grade you ship on, and the inbound stack sold back on the same run. Pallet supply has the stock; get a pallet price starts the order.

Getting a number

One enquiry, three lines: sale, free collection, clearance.

Send a photo and a count from Tomago, Heatherbrae and Raymond Terrace and you get the split in writing before anything is booked. Repairable pallets are credited as cores and the pickup window is booked around your gate hours.

Send a photo and a count What are my pallets worth?

Questions about pallet collection in Tomago, Heatherbrae and Raymond Terrace

When is a pallet pickup free in Tomago, Heatherbrae and Raymond Terrace?

The pickup is priced in the written offer because Tomago, Heatherbrae and Raymond Terrace is outside Greater Sydney, netted against what the pallets earn. From sixty sound standard pallets it usually comes out in your favour, and you see the figure first.

Which suburbs around Tomago, Heatherbrae and Raymond Terrace do you collect from?

Hexham, Williamtown, Mayfield, Kooragang, Fern Bay, Medowie and Beresfield, and anywhere else on the way. A short stack next door often makes the count with yours.

Do you buy the pallets or just take them?

Reusable stock is bought. Sound standard 1165 pallets earn the most, repairable cores are credited, Euro and odd sizes are bought in their own stack, and broken timber is a clearance line. The written offer shows each line.

What if we have no forklift?

Say so when you send the count. A hand load changes the pickup and it is priced up front rather than appearing on the invoice afterwards.

Do you collect CHEP or Loscam pallets?

No. Pooled pallets belong to the pool and go back to it. Tell the pool they are there and keep them out of the count.

How quickly can you collect?

A quote asked for before 2pm is answered the same business day, and the pickup window is booked against the day the stack is ready and the hours the gate is open. Regular stacks go on a schedule so the pile never builds up.

Prefer to talk? Call Jayden on 0494 820 639. The rule in full with worked examples: the 60 pallet free pickup rule. Every suburb we stop at is on the areas page.

Call 0494 820 639 Get a price

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Page updated 16 October 2026. Facts on this page are kept in step with the facts page; terms are explained in the glossary; the suburbs we stop at are on the areas page. Written by the team at 360 Operations Group, Prestons NSW; follow 360 on LinkedIn.