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Terms and conditions

Using this website.

Last updated 8 September 2026. Plain language, covering how this website works, not a supply contract.

1. Who this applies to

These terms apply to your use of this website, operated by 360 Operations Group Pty Ltd · ABN 44 701 918 498 · ACN 701 918 498 ("360", "we", "us"). By browsing this site or submitting an enquiry through it, you accept these terms. If you do not agree with them, please do not use the site.

You are welcome to contact us another way instead.

2. This website is information and enquiry only

This site describes what 360 does and lets you submit an enquiry or request a review. It is not a sales platform, and nothing on it is an offer capable of acceptance by you. No contract is formed by browsing this site, submitting an enquiry, or receiving an automated confirmation.

3. Submitting an enquiry does not create an agreement

When you submit an enquiry, through the Operational Review, a service page, or the Contact form, you are asking us to look into your requirement. Submitting it, and any confirmation you receive, does not commit either of us to anything.

A commercial relationship only begins once 360 gives you a specific, written quotation or proposal and you accept it in the way that document sets out.

4. Quotations and proposals

Any pricing, quotation or proposal 360 provides after an enquiry is governed by its own stated terms, not by this page. Those terms cover the validity period, scope, assumptions and conditions. Where those terms and this page differ, the quotation or proposal's own terms apply to that engagement.

5. How 360 delivers

360 coordinates the suppliers, carriers and specialist partners required to deliver an agreed solution. We do not necessarily own or directly operate every vehicle, facility or service involved.

Where a third party is engaged to deliver part of your solution, their own terms may also apply to that part of the work. We make that clear in any proposal.

6. Intellectual property

The content on this site belongs to 360 Operations Group Pty Ltd or is used with permission. That covers the text, the design, the 360 brand mark and identity, and the method by which we read and respond to an enquiry.

You are welcome to view and share it for its intended purpose; you may not reproduce, resell or represent it as your own.

7. Accuracy of information on this site

We have written this site to be accurate and to reflect what 360 does. General descriptions of our services are not a substitute for the specific detail in a quotation or proposal. We do not guarantee the site is free of error at every moment. If something looks wrong, we would genuinely like to know.

Get in touch.

8. Information and files you submit

Anything you submit through an enquiry is used to review and respond to that enquiry, as described in our privacy policy. That includes your details, operational information and any files you attach, such as photos, spreadsheets, invoices and lane files.

You confirm that you have the right to share whatever you upload with us, and that doing so does not infringe anyone else's rights.

9. External links and services

Where this site links to an external site or service, we are not responsible for that site's content, availability or practices. A downloadable template you open in your own software is an example. Use your own judgement.

10. Limitations

This website and its content are provided as-is, for general information. To the extent the law allows, 360 is not liable for loss arising from your use of this site itself. Liability under a quotation, proposal or service agreement is governed by that document's own terms.

Nothing in this section limits any liability that cannot lawfully be excluded, including under the Australian Consumer Law.

11. Changes

We may update these terms as the website and our processes develop. Material changes will update the "last updated" date above.

12. Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute relating to this website is subject to the non-exclusive jurisdiction of its courts.

13. Contact

Questions about these terms can be sent through the Contact page.

If any part of this site does not work for you, the accessibility page says how we build it and who to tell.